Smurfit Kappa

Project Overview

A world leading producer of paper-based packaging with around 41,000 employees across 32 countries, Smurfit Kappa required a 360 Leadership Survey Tool that would support the continuing development of senior leaders within their Corrugated Division.

The organisations criteria included allowing participants and their feedback responders to complete the whole 360 feedback process in their native tongue and for feedback reports to be produced in a range of languages based on the participants preferred language.

Examples of 360 feedback service provided

  • Supported the development of the feedback questionnaire based on their leadership framework
  • Built a fully bespoke 360 survey tool based on the organisations preferred feedback journey, online user experience, email messaging, branding etc
  • A 'hands off', end to end service where lumus360 provided all administrative, strategic and resource support to ensure the project’s success
  • All aspects of the feedback collection and report production process available in 12 languages
  • The translation of everything needed to make things work
  • Supported external feedback coaches to make the most of the feedback reports
  • Produced a large variety of group reports that enabled leadership bench strength to be viewed at a variety of levels and across business functional areas
  • Incorporated comparative reporting which combines and summarises the results of a participants’ old and current 360 report, enabling meaningful behavioural change to be seen