Self-Managed
360 Software
Have complete control over your 360 process with our automated,
easy-to-use 360 degree feedback software.
Have complete control over your 360 process with our automated,
easy-to-use 360 degree feedback software.
This package is best suited for large or medium-sized organisations (and training consultants) that require 360 feedback reports for more than 50 people and wish to administer or have direct control over the entire process.
Our industry-leading 360 degree feedback software does the heavy lifting and requires minimal administrator input or oversight
“The Lumus360 admin portal is user-friendly and provides easy access to track everyone's progress and makes it easy to take any supporting actions.”
HR Advisor –
Michael Kors
“The Lumus360’s support team were really responsive and always happy to assist with any questions I had.”
L&D Administrator –
Pilgrim’s Europe
“The administrator training sessions were very clear and covered everything I needed to know.”
HR Assistant –
Northumbria Police
We start with a kick-off meeting to establish the goals, how things will look and feel and agree on a delivery plan.
We start with a kick-off meeting to establish the goals, how things will look and feel and agree on a delivery plan.
At this stage, you can also decide how much administrator control is needed. Will an administrator manage the process, defining who goes when, or is a user-led, ‘self-serve’ option better?
Key benefits:
Our in-house technical team will update things such as the user journey, online screens, automated emails and branding to suit your requirements.
Our in-house technical team will update things such as the user journey, online screens, automated emails and branding to suit your requirements.
Another key part of this service is designing a purpose-built questionnaire.
NB. This is not a lengthy process - most platforms are customised within a few days.
We’re usually ready to hand over within a week of the initial scoping call, and the session lasts about three hours.
The handover process includes reviewing the entire user journey and ensuring administrators have the knowledge, experience, and confidence to perform their roles effectively.
We’re usually ready to hand over within a week of the initial scoping call, and the session lasts about three hours.
The handover process includes reviewing the entire user journey and ensuring administrators have the knowledge, experience, and confidence to perform their roles effectively.
Key points:
We have automated every aspect possible of the feedback collection and report production process, reducing administrative input to a minimum
Feedback projects are typically set up in 5 minutes, and input from that point is minimal, if any.
This is the easy part!
We have automated every aspect of the feedback collection and report production process that can be automated, reducing administrative input to a minimum.
Feedback projects are typically set up in 5 minutes, and input from that point is minimal, if any.
It couldn’t be simpler:
Either the administrator can download and distribute reports, or the participant can be given direct access to their own report.
Reports are always available after 28 days or to a modified timeline set by the administrator.
Either the administrator can download and distribute reports, or the participant can be given direct access to their own report.
Reports are always available after 28 days or to a modified timeline set by the administrator.
Our full suite of reports (Individual, Group, and Comparative) are available and can be downloaded instantly.
Our support doesn’t end with the handover of your 360 degree feedback software. We’re always here to help, whether you face a technical issue or need a reminder about how things work. You get:
We don’t charge for system design, customisation or continuous improvements, you simply pay a 12 month licence fee that allows an agreed number of reports to be produced over that period.
| Number of reports required per annum |
Total cost (ex VAT) |
Notes |
|---|---|---|
| Up to 50 | £2,750 | i.e. £55 per report |
| 51 - 75 | £3,200 | i.e. £43 per report |
| 76 - 100 | £4,000 | i.e. £40 per report |
| 101 - 150 | £5,500 | i.e. £37 per report |
| 151 - 200 | £7,000 | i.e. £35 per report |
| 201 - 250 | £7,500 | i.e. £30 per report |
| 251 - 300 | £9,000 | i.e. £18 per report |
| 501 - 1000 | £10,500 | i.e. £10 per report |
| Unlimited | £12,500 |
AIG, a global leader in insurance and financial services, needed a scalable and flexible 360 feedback solution that could be managed internally and used internationally. With more than 80 countries in their footprint, the ability to customise, automate, and maintain control over the process was essential.
AIG, a global leader in insurance and financial services, needed a scalable and flexible 360 feedback solution that could be managed internally and used internationally. With more than 80 countries in their footprint, the ability to customise, automate, and maintain control over the process was essential.
The organisation required a high-volume, multilingual 360 feedback system that would allow them to independently run surveys, manage the process internally, and generate tailored reports for participants and leadership teams—all without depending on external vendors for every update or rollout.
Lumus360 delivered a fully customised, self-managed 360 feedback platform for AIG, tailored to meet their global requirements. The process began with a focused scoping session to align the platform’s design with AIG’s specific needs and branding. This included:
Within a week, AIG had full control of a powerful 360 feedback system that was easy to use, fully automated, and built for scale.
AIG successfully rolled out 360 feedback surveys globally, running projects with minimal administrative overhead. Their internal teams are now fully equipped to manage the platform independently - setting up new projects in minutes, distributing reports automatically, and accessing real-time insights through a suite of user-friendly reporting tools.
The system has enabled AIG to:
With ongoing technical support and free system updates from Lumus360, AIG continues to enhance its leadership development efforts on a global scale—without compromising on quality, control, or flexibility.
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