Multilingual 360 Feedback
Discover how our multilingual capability allows you to run your 360 feedback process in multiple languages
Discover how our multilingual capability allows you to run your 360 feedback process in multiple languages
Ideal for multi-national organisations or those with multi-language work environments. Our multilingual 360 feedback capacity allows you to run your full 360 process in multiple languages simultaneously.
Our multilingual 360 feedback platform enables users to complete all 360 feedback activities in their preferred language, and for reports to be produced in any language you choose.
There is no limit to the number of languages enabled, and users can switch between them with a single click at any point in their journey.
We have the capability to run the 360 feedback in any language. Some of the languages that we have used recently include (but is not limited to):
Our preferred development approach is to initially build (and pilot) the system in English. We can then incorporate translated versions of the online screens, emails and reporting templates based on your needs/ preference.
The amount of multi-language availability offered to users is flexible. Solutions include:
We are also very flexible with how the translation work is done. Typical approaches include:
There’s no restriction on the number or type of languages used and bringing each new language on board normally takes a couple of days.
We don’t charge for any development/ translation work we do, or for adding the multilingual functionality. You simply pay a flat rate of £95 plus VAT per report where a multi-lingual platform is used.
Smurfit Westrock are a global organisation that create, design and manufacture paper-based packaging made from renewable materials. They operate in 40 countries and employ over 100,000 people worldwide. To support their global leadership development, they required a multilingual 360 feedback platform that could house their leadership framework, be used in multiple languages and provide a consistent experience for all users.
Smurfit Westrock are a global organisation that create, design and manufacture paper-based packaging made from renewable materials. They operate in 40 countries and employ over 100,000 people worldwide. To support their global leadership development, they required a multilingual 360 feedback platform that could house their leadership framework, be used in multiple languages and provide a consistent experience for all users.
Smurfit Westrock are a global organisation that create, design and manufacture paper-based packaging made from renewable materials. They operate in 40 countries and employ over 100,000 people worldwide. To support their global leadership development, they required a multilingual 360 feedback platform that could house their leadership framework, be used in multiple languages and provide a consistent experience for all users.
With teams based across Europe and beyond, Smurfit Westrock needed a multi-language 360 feedback system that would:
Lumus360 designed and delivered a multilingual 360 feedback platform tailored to Smurfit Westrock’s global requirements. The system provided a seamless, fully localised experience for users across 10 languages, ensuring the entire process felt consistent and intuitive regardless of region.
To support this, the platform included a fully translated end-to-end 360 feedback process in multiple languages. This covered every element of the experience, including email invitations, questionnaires, onscreen navigation and reporting, so users could engage in their preferred language from start to finish.
A one-click language-switch feature was also built in, enabling users to move effortlessly between languages at any point in their journey. This ensured total flexibility for participants and raters working across different regions.
To maintain quality across all outputs, the platform used professionally translated reporting templates.
The multilingual 360 feedback platform enabled Smurfit Westrock to run a truly global process without language barriers or inconsistencies. Participants and raters were able to complete all stages of the 360 in their preferred language, which significantly improved usability and engagement across regions.
Overall, the solution provided a consistent, culturally appropriate experience for all users and delivered high-quality developmental insights across the organisation’s international workforce.
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