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Icon representing branded and customisable 360 degree feedback software tailored to your organisation’s needs at no cost - Lumus360

Branded and Customisable
360 Feedback Software

Let us customise our proven 360 feedback engine to meet your specific needs… at NO COST or EFFORT to you...


Why 360 Feedback System Customisation Matters

While our core platform is designed to deliver a simple and intuitive user experience, having a customisable 360 feedback system ensures it fits naturally within your organisation. Taking advantage of this free service offers several benefits:


We do the customisation for you

The process of tailoring your system is simple and typically involves:

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A 30 minute scoping conversation -
to understand your preferences regarding branding, process implementation, reporting formats, questionnaire design, etc.

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Lumus360 making the necessary updates -
usually within a day or so

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A review opportunity -
allowing you to check the changes before going live

We don’t charge for:


Customisable 360 capabilities

Branding

Far more than just the logo in the top corner.

Lumus360 fully brands the entire 360 experience - Reports, emails, screens, so they align perfectly with your organisations identity. Let us create a consistent and professional look that boosts user engagement and participation.


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Free 360 feedback
questionnaire design

Ensure your 360 feedback questionnaire is ‘fit for purpose’.

Let us develop you a custom 360 feedback survey that targets the behaviours and skills you want to develop in line with your organisation’s values, competencies, or culture.


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360 feedback
user journey and experience

We are happy to customise the feedback journey and User Experience (UX) to accommodate any specific requirements you may have. Things like customising standard processes, defining feedback groups, roles, confidentiality levels, timelines, report distribution, and much more.


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360 emails

While our email system and flow are ‘best in class’, we’ll gladly add or remove emails, or update them - including content, branding, attachments, sequence, triggers, and send times - to ensure they align with your expectations.


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Multilingual capability

Ideal for multinational organisations or multilingual workplaces, our 360 feedback software enables users (participants and respondents) to complete 360 feedback activities in their preferred language and for reports to be produced in any language. Learn more about our multilingual 360 feedback capability


Ongoing continuous improvement

At Lumus360, we ensure that our support extends beyond initial setup. If you want any continuous improvements made to your 360 software, then we’ll happily make them, at no cost to you. We also continuously enhance the application with industry leading features, ensuring it remains best in class.

What our clients say...

“Lumus360 took the time to really understand our self-serve 360 software requirements and then developed our system around our needs.”

HRD –
PPG

“The ability to adapt and evolve the platform without restrictions has been invaluable. It truly feels like a solution designed for us, rather than one we have to adapt to!”

Head of L and D –
AIG

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Why Lumus360

Six compelling reasons to choose Lumus360 as your partner for 360 degree feedback. From expert support and customisable questionnaires to flexible implementation options and proven client success, this video shows how Lumus360 makes feedback impactful.


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Case study
Case study
Icon representing a DHL case study showcasing 360 degree feedback implementation and results
Delivering a Customisable 360 Feedback Solution for DHL
Delivering a Customisable 360 Feedback Solution for DHL

This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.

This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.

This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.

Overview

As a global leader in logistics, DHL Express required a custom 360 feedback platform built around their Leadership Health Check, one that reflected their brand identity and defined user journey. They partnered with Lumus360 to create a fully branded, customisable 360 feedback system for participants on their Senior Leadership Development Programme.

Challenges and Requirements

A standard off-the-shelf tool would not meet DHL’s needs. They required a platform that:

  • Could be fully branded to mirror their corporate identity
  • Hosted a custom 360 feedback questionnaire aligned to their Leadership Fitness Health Check and its unique rating scale
  • Incorporated tailored user journeys for participant groups across multiple countries
  • Collected feedback from bespoke feedback groups
  • Delivered custom 360 feedback emails tailored to context, audience and corporate tone
  • Produced a unique, DHL-specific report layout and format

DHL needed a fast, flexible and reliable solution capable of delivering a branded, end-to-end, customisable 360 feedback experience worldwide.

The Lumus360 Solution

Lumus360 developed a fully custom 360 feedback platform built specifically to meet DHL’s requirements. Key elements included:

  • Complete branding across all screens, reports, emails and user interfaces
  • A bespoke feedback report reflecting the 10-point Health Check and DHL’s tone, style and brand
  • Customisable 360 feedback workflows supporting different regions, roles and stakeholder groups
  • Fully tailored custom 360 feedback email communications matching DHL’s standards and internal processes
  • Ongoing enhancements and continuous improvements at no additional cost

Outcomes

DHL Express implemented a professional, intuitive and fully customisable 360 feedback solution that improved engagement and relevance across their leadership population. The programme continues to run successfully in-house, with DHL using custom 360 feedback questionnaires and workflows that look, feel and operate exactly as required.