Let us customise our proven 360 feedback engine to meet your specific needs… at NO COST or EFFORT to you...
While our core platform is designed to deliver a simple and intuitive user experience, having a customisable 360 feedback system ensures it fits naturally within your organisation. Taking advantage of this free service offers several benefits:
The process of tailoring your system is simple and typically involves:
A 30 minute scoping conversation -
to understand your preferences regarding branding, process implementation, reporting formats, questionnaire design, etc.
Lumus360 making the necessary updates -
usually within a day or so
A review opportunity -
allowing you to check the changes before going live
Far more than just the logo in the top corner.
Lumus360 fully brands the entire 360 experience - Reports, emails, screens, so they align perfectly with your organisations identity. Let us create a consistent and professional look that boosts user engagement and participation.
We are happy to customise the feedback journey and User Experience (UX) to accommodate any specific requirements you may have. Things like customising standard processes, defining feedback groups, roles, confidentiality levels, timelines, report distribution, and much more.
Ideal for multinational organisations or multilingual workplaces, our 360 feedback software enables users (participants and respondents) to complete 360 feedback activities in their preferred language and for reports to be produced in any language. Learn more about our multilingual 360 feedback capability
At Lumus360, we ensure that our support extends beyond initial setup. If you want any continuous improvements made to your 360 software, then we’ll happily make them, at no cost to you. We also continuously enhance the application with industry leading features, ensuring it remains best in class.
Six compelling reasons to choose Lumus360 as your partner for 360 degree feedback. From expert support and customisable questionnaires to flexible implementation options and proven client success, this video shows how Lumus360 makes feedback impactful.

This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.
This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.
This case study shows how Lumus360 developed a fully branded and highly customisable 360 feedback solution that aligned directly with DHL’s global brand, culture and preferred user experience - all delivered at no additional cost.
As a global leader in logistics, DHL Express required a custom 360 feedback platform built around their Leadership Health Check, one that reflected their brand identity and defined user journey. They partnered with Lumus360 to create a fully branded, customisable 360 feedback system for participants on their Senior Leadership Development Programme.
A standard off-the-shelf tool would not meet DHL’s needs. They required a platform that:
DHL needed a fast, flexible and reliable solution capable of delivering a branded, end-to-end, customisable 360 feedback experience worldwide.
Lumus360 developed a fully custom 360 feedback platform built specifically to meet DHL’s requirements. Key elements included:
DHL Express implemented a professional, intuitive and fully customisable 360 feedback solution that improved engagement and relevance across their leadership population. The programme continues to run successfully in-house, with DHL using custom 360 feedback questionnaires and workflows that look, feel and operate exactly as required.