Maximise 360 Feedback Outcomes with our 1-to-1 Coaching Service

Support your people to make the most of their 360 feedback opportunity with personalised coaching sessions delivered virtually.

360 Feedback Coaching Service

Why 360 feedback coaching?

Without coaching, most participants struggle to turn their 360 feedback into focused development plans and follow through on their intentions to become better managers and leaders. 360 coaching bridges this gap, ensuring meaningful leadership development.

Converting 360 feedback
into real leadership development



The Lumus360 coaching package

Our approach is to use two coaching sessions, each lasting approximately two hours. This allows ample time for listening, followed by space for reflection before deciding on development actions.

360 feedback coaching session 1

Session 1 (Listen)

By the end of the session, participants will have:

  • Received and interpreted their 360 feedback report
  • Identified key strengths and development areas based on others’ perceptions
  • Linked insights to their own goals and business context
  • Drawn initial conclusions and outlined potential development areas
360 feedback coaching Interim work

Interim work (Reflection)

A ‘mulling over’ period of between one and two weeks allows sufficient time for personal reflection and an opportunity to clarify key feedback messages and how they feel about them.

360 feedback coaching session 2

Session 2 (Action Planning)

Designed to support participants convert their key feedback messages into a clear leadership development plan. It also covers engaging others for support and identifying how they will ensure ‘follow through’ on their development intentions.

Our coaching approach

Lumus360 coaches bring a mix of coaching expertise, organisational awareness, and senior leadership development expertise and believe our role as 360 coaches is to:

Benefits of conducting coaching sessions via Teams:

360 Coaching Service Costs

360 feedback coaching cost

The total coaching package (two x 360 feedback coaching sessions) costs £295 plus VAT per person.


Case study
Case study
Loughborough University Case Study
Loughborough University
Lough-borough University

Loughborough University, a leading UK institution known for academic excellence and student experience, partnered with Lumus360 to support over 100 of its students in making the most of their 360 feedback results. Through personalised 360 feedback coaching, students were able to move beyond simply receiving feedback—translating it into clear, actionable development plans.

Loughborough University, a leading UK institution known for academic excellence and student experience, partnered with Lumus360 to support over 100 of its students in making the most of their 360 feedback results. Through personalised 360 feedback coaching, students were able to move beyond simply receiving feedback—translating it into clear, actionable development plans.

Challenges & Requirements

Receiving a 360 feedback report can be overwhelming—especially for students who may be encountering structured feedback for the first time. The university recognised that without expert guidance, many participants would struggle to interpret the feedback meaningfully or take concrete steps toward development. They needed a scalable solution that could provide depth, structure, and individual support.

The Lumus360 Solution

Lumus360 delivered a comprehensive coaching package to more than 100 students, helping each individual:

  • Understand and interpret the insights from their 360 feedback
  • Reflect on key messages in the context of their goals and future aspirations
  • Create a realistic and motivating development plan

Each participant received two one-to-one virtual coaching sessions, designed to offer both reflection and action:

  • Session 1 focused on receiving and making sense of the feedback
  • Session 2 turned insights into goals, action plans, and strategies for follow-through

The sessions were spaced out to allow time for personal reflection between meetings, which proved essential in helping participants process and internalise the feedback.

Outcomes of the 360 feedback coaching

The coaching programme enabled students to confidently engage with their feedback and take ownership of their development. Every participant completed the process with a clear action plan that outlined:

  • Development objectives
  • Timelines and milestones
  • Support structures for accountability