Maximise 360 Feedback Outcomes with our 1-to-1 Coaching Service
Support your people to make the most of their 360 feedback opportunity with personalised 1-to-1 coaching sessions delivered virtually.
Support your people to make the most of their 360 feedback opportunity with personalised 1-to-1 coaching sessions delivered virtually.
Without effective 360 coaching, most participants struggle to turn their 360 report into a focused development plan and then follow through on those intentions to become better managers and leaders.
Our approach is to use two coaching sessions, each lasting approximately two hours. This effective 360 coaching model allows ample time for listening and refection before deciding on development actions.
By the end of the session, participants will have:
A ‘mulling over’ period of between one and two weeks allows sufficient time for personal reflection and an opportunity to clarify key feedback messages and how they feel about them.
Designed to support participants convert their key feedback messages into a clear leadership development plan. It also covers engaging others for support and identifying how they will ensure ‘follow through’ on their development intentions.
Lumus360 coaches bring a mix of coaching expertise, organisational awareness and senior leadership development expertise and believe our role as 360 coaches is to:

We partner with Loughborough University, one of the UK’s leading universities renowned for its academic excellence and student experience, to provide a full end to end 360 feedback service complete with coaching support for all students attending the university’s MBA, Strategic Leadership and Infrastructure Asset Management programmes. The 360 coaching programme is designed to help students identify their leadership development objectives for the programme and beyond.
We partner with Loughborough University, one of the UK’s leading universities renowned for its academic excellence and student experience, to provide a full end to end 360 feedback service complete with coaching support for all students attending the university’s MBA, Strategic Leadership and Infrastructure Asset Management programmes. The 360 coaching programme is designed to help students identify their leadership development objectives for the programme and beyond.
We partner with Loughborough University, one of the UK’s leading universities renowned for its academic excellence and student experience, to provide a full end to end 360 feedback service complete with coaching support for all students attending the university’s MBA, Strategic Leadership and Infrastructure Asset Management programmes. The 360 coaching programme is designed to help students identify their leadership development objectives for the programme and beyond.
For many students, receiving 360 feedback can feel overwhelming, particularly if they are doing it for the first time. Loughborough University recognises that without 360 coaching support, participants might struggle to interpret their feedback in a balanced and meaningful way and then use it to develop clear and actionable development objectives.
The university required a fully managed bureau service that incorporates:
To help students make sense of their 360 feedback and turn it into meaningful development objectives, Lumus360 provides a fully supported service. The university hands the entire process to us with confidence, knowing that both the feedback collation process and the 360 feedback coaching delivery are managed end to end.
A bespoke 360 platform was created for the programmes, providing students and their respondents with a simple and intuitive user experience. Each questionnaire is designed to provide feedback aligned to the programme they are on and the leadership level they are working at, ensuring that the feedback students receive directly supports their academic and professional development.
Throughout the feedback collection period, Lumus360 manages all communication with participants, including booking their feedback sessions, providing reminders where needed, and ensuring that reports are ready on time. This results in a smooth and consistent experience across all cohorts with minimal administrative burden on university staff.
Every student receives two individual virtual 360 coaching sessions delivered by experienced Lumus360 coaches. The first session helps students explore and interpret their feedback in a balanced and constructive way. The second session supports them in translating their insights into clear development priorities and an action plan they feel motivated to pursue. This follows our structured 360 feedback coaching approach.
The structured 360 feedback coaching approach enables students to engage confidently with their feedback, deepen their self-awareness, and take clear ownership of their development. As a result: