The Lumus360 approach...

Multi Language 360 Feedback

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Our fully managed, multi-language 360 service is specifically designed for multinational organisations who:

  • Want a bespoke 360 survey tool built around their questionnaire, user journey and organisational context
  • Have some (or all) users who would prefer to complete their 360 activity in their native tongue
  • Want a ‘hands off’ implementation service

Development

Our preferred development approach is to initially build (and pilot) the system in English and then translate all of the online screen, emails and reporting templates into whatever language is needed.

There's no restriction on the languages used. Please note, we do not use any form of automated translation software, but build each multilingual page, email etc separately, thereby guaranteeing excellence in translation.

Bringing each new language on board normally takes a couple of week, which includes translation time

Fully Managed Implementation

Our dedicated key account managers provide end-to-end administrative support, the aim being to ensure a hassle free process.

Even though we manage the complete process on your behalf, we also provide direct access to the system, so you can also keep an eye on things should you wish to do so.

In addition to being user friendly, secure, simple and intuitive, the user journey also enables participants and their respondents to switch between languages at the click of a button, meaning everyone can complete some or all of their allocated activities in their preferred language.

360 feedback reports can be produced in either English/ the participant's preferred language or as a bilingual (normally English and one other language).

Pricing

Our multi language survey tool pricing structure is very simple. We don’t charge for consultancy, questionnaire development, design, initial system building etc. – You only pay for:

  • The building of any multilingual pages – This is a ‘one off’ fee, for each additional language and covers the cost of developing all aspects of the multilingual journey (emails, online screens, feedback reports etc).- £150 plus VAT. Clients normally provide the translated text, if this is not possible, we can use a local translation service who we know produce high quality work
  • Feedback reports - £110 plus VAT

What's next?

Whether you want more information, a fully costed a proposal, or just need some advice, we're happy to help.

or contact us now on +44(0)1291 637380 / info@lumus360.co.uk

Check out our other 360 feedback products