Train the 360 Coach Workshops

Workshop Objectives

A Lumus360 consultant will work with you to ensure the objectives and content match any specific requirements you have. Typical objectives would be, that by the end of the workshop, delegates will have:

• Developed the skills needed to help feedback recipients turn 360 feedback insights into meaningful development goals
• Have a clear picture of their role as a 360-feedback coach and have developed a ‘blueprint’ for success
• Identified any potential difficult situations and have a plan in place for dealing with them

Content

The detailed content and activities for each workshop vary depending on the audience and their specific needs, but are typically structured around the following outline:

• Welcome and introduction
• Objectives, agenda and expectations
• Core coaching skills refresher
• Converting 360 feedback into development actions – Things to consider:
• The ideal “feedback-into-action” journey
• Attitudes/approaches and avoiding the spin-offs!
• Getting the right balance (Strengths vs opportunities; Head vs heart; Important vs Interesting etc)
• Supporting people dealing with negative/critical feedback
• Coaching styles - getting the right balance between telling, coaching, mentoring and facilitating
• dentifying key themes and drawing balanced conclusions
• The 360 feedback report – Its purpose, objectives and making sense of the numbers: What do they mean? How do you interpret the data? What are the nuggets to look for in each section of the report? How do you identify the key feedback themes and draw appropriate/balanced conclusions?
• Feedback into improvement action/change – What does a good (pragmatic) action plan look like?
• Getting 360 feedback coaching right:
• Defining our role as 360 feedback coaches?
• Developing a ‘blueprint’ for success as a coach
• Ensuring development actions are followed through on
• Review and agree next steps

Costs

Each workshop is designed for up to 12 delegates, with a total cost of £800 + VAT, plus any travel expenses (if applicable). This includes all design, preparation, and materials.