Best 360 Degree Feedback Questions for Managers

Having reviewed thousands of 360 feedback reports, few things surprise me these days. But recently, I had the privilege of coaching a manager through what can only be described as a one in a million report, an outstanding set of results backed up by powerful written feedback.

This wasn’t a senior executive in a global business. It was a middle manager in a school support organisation who had clearly found the holy grail of management: earning deep respect and admiration from every corner of their team.

So, what are they doing really well? What behaviours and mindsets set them apart?

After analysing the results and associated comments, we’ve identified six key areas and a range of specific behaviours that absolutely differentiate great managers:

Valuing others: Behaviours that show respect and inclusion:

• Being approachable and genuinely listening
• Taking others’ opinions into account
• Admitting when someone else’s viewpoint is more valid
• Making people feel genuinely appreciated
• Acting upon team members’ suggestions

Strength of belief: Courage and conviction in leadership:

• Standing firm when needed
• Challenging negative attitudes
• Demonstrating resilience under pressure

Respect to all: Creating an uplifting and positive team climate:

• Always seeing the best in others
• Remaining positive in stressful situations
• Showing genuine care for colleagues and customers
• Giving credit where it’s due

Realistic improvement with heart: Driving progress without losing empathy:

• Actively seeking ways to improve service
• Promoting a positive approach to change
• Being realistic while maintaining high expectations
• Supporting people through even the smallest change

Communication credibility: The power of clear, respectful communication:

• Giving honest, open opinions
• Communicating clearly and concisely
• Earning respect for one’s views
• Communicating with tact and sensitivity
• Remaining calm under pressure

Delivery excellence: Going above and beyond reliably:

• Embodying an ethos of excellence
• Admitting mistakes openly
• Following through on commitments
• Understanding team pressures and offering support
• Taking initiative and anticipating needs
• Helping wherever needed to meet business goals

These attributes reflect the behaviours people most want from their managers. By designing your 360 process around this best 360 degree feedback question set for manage you’ll shine a light on the behaviours that matter most.