360 Feedback Questions for Business Growth
Over the last 20 years, we’ve supported hundreds of organisations in designing effective 360 feedback questionnaires. In that time, we’ve seen clear trends emerge in what’s expected of managers. One of the most significant recent shifts is the growing expectation that managers at all levels contribute directly to business development and growth.
This change raises an important question: Are your managers clear about what is expected of them when it comes to growing the business? And more importantly, does your 360 feedback questionnaire actively support business growth by incorporating the right behaviours?
If your organisation is aiming to strengthen its focus on business development, the following behaviour areas can help you design 360 feedback questions that directly support growth.
Establishing the right team/department climate – Behaviours that focus on enabling growth:
- Fostering a climate that encourages the seeking of new business opportunities
- Constantly seeking to grow the business
- Using an entrepreneurial approach
- Sharing business intelligence within the team
- Encouraging collaboration to generate and develop growth ideas
- Recognising and rewarding behaviours that support business growth
- Removing barriers that prevent the team from pursuing opportunities
- Creating an environment where calculated risks are supported
Seeking out opportunities – Behaviours that contribute to identifying new business potential:
- Making time for prospecting
- Actively looking for new business opportunities
- Pursuing emerging market opportunities
- Maintaining a network focused on growth
- Exploring opportunities to expand existing client relationships
Converting opportunities into action – Effectively turning potential into tangible results:
- Driving business opportunities into business value
- Being deal-focused and results-oriented
- Closing deals in a win–win way that benefits all parties
- Following through on opportunities until outcomes are achieved
- Translating ideas into clear action plans with defined responsibilities and timelines
- Overcoming obstacles that could delay or derail progress
- Tracking and reviewing progress on opportunities to ensure timely completion
