Gaining leadership buy-in is critical to the success of any 360 feedback programme. Without clear support from the top, it risks being seen as an HR initiative rather than a strategic driver of performance and culture. This article sets out a practical, two-stage approach: first, securing approval from the top table, and second, engaging senior leaders early so they can help shape the programme and become its strongest advocates.
To gain executive buy-in, the case for 360 feedback needs to be clear, concise, and focused on value. The aim is to demonstrate how it supports organisational priorities, delivers measurable benefits, manages risk, and minimises disruption. Use the following to guide your business case:
Strategic Drivers
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Investment & Impact
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Delivery & Accountability
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Risk & Control
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Winning over the top table is just the first step. The next priority is to actively involve senior leaders so they help shape the programme and set the tone for the rest of the organisation. Involving them from the start builds ownership, creates advocates, and accelerates adoption.
Securing approval from the top table is only the beginning. Real success comes when senior leaders are actively involved, not just supportive on paper. By engaging them early, giving them a voice in shaping the leadership behaviours, and letting them experience the 360 journey first-hand, you create authentic advocates who drive cultural change.
When leaders thank their feedback providers, share what they’re working on, and ask for ongoing input, they model the openness and accountability you want to see across the organisation. That visibility builds trust, accelerates adoption, and ensures 360 feedback delivers lasting impact.
Q. How do I get executive buy-in for 360 feedback?
A. To secure executive buy-in, position 360 feedback as a strategic driver, not an HR initiative. Explain why we’re doing this now, what benefits it brings, and how it supports organisational priorities. Be clear on costs, time, risks, and rollout, showing that the approach is structured, focused, and low-risk.
Q. How can leaders become authentic advocates of a 360 feedback process?
A. Leaders become advocates when they experience the value first-hand. Involve them in co-designing behaviours, then run a leadership pilot so they complete the full 360 journey from feedback to personal development planning. Encourage them to thank contributors, share focus areas, and seek ongoing feedback to build trust and credibility.