Self-Managed 360
Feedback Software
Have complete control over your 360 process with our automated,
easy-to-use 360 degree feedback software.
Have complete control over your 360 process with our automated,
easy-to-use 360 degree feedback software.
This package is best suited for large or medium-sized organisations (and training consultants) that require 360 feedback reports for more than 50 people and wish to administer or have direct control over the entire process.
Our industry-leading 360 degree feedback software does the heavy lifting and requires minimal administrator input or oversight
“The Lumus360 admin portal is user-friendly and provides easy access to track everyone's progress and makes it easy to take any supporting actions.”
HR Advisor –
Michael Kors
“The Lumus360’s support team were really responsive and always happy to assist with any questions I had.”
L&D Administrator –
Pilgrim’s Europe
“The administrator training sessions were very clear and covered everything I needed to know.”
HR Assistant –
Northumbria Police
We start with a kick-off meeting to establish the goals, how things will look and feel and agree on a delivery plan.
We start with a kick-off meeting to establish the goals, how things will look and feel and agree on a delivery plan.
At this stage, you can also decide how much administrator control is needed. Will an administrator manage the process, defining who goes when, or is a user-led, ‘self-serve’ option better?
Key benefits:
Our in-house technical team will update things such as the user journey, online screens, automated emails and branding to suit your requirements.
Our in-house technical team will update things such as the user journey, online screens, automated emails and branding to suit your requirements.
Another key part of this service is designing a purpose-built questionnaire.
NB. This is not a lengthy process - most platforms are customised within a few days.
Why customise/ tailor your 360 software:
We’re usually ready to hand over within a week of the initial scoping call, and the session lasts about three hours.
The handover process includes reviewing the entire user journey and ensuring administrators have the knowledge, experience, and confidence to perform their roles effectively.
We’re usually ready to hand over within a week of the initial scoping call, and the session lasts about three hours.
The handover process includes reviewing the entire user journey and ensuring administrators have the knowledge, experience, and confidence to perform their roles effectively.
Key points:
We have automated every aspect possible of the feedback collection and report production process, reducing administrative input to a minimum
Feedback projects are typically set up in 5 minutes, and input from that point is minimal, if any.
This is the easy part!
We have automated every aspect of the feedback collection and report production process that can be automated, reducing administrative input to a minimum.
Feedback projects are typically set up in 5 minutes, and input from that point is minimal, if any.
It couldn’t be simpler:
Either the administrator can download and distribute reports, or the participant can be given direct access to their own report.
Reports are always available after 28 days or to a modified timeline set by the administrator.
Either the administrator can download and distribute reports, or the participant can be given direct access to their own report.
Reports are always available after 28 days or to a modified timeline set by the administrator.
Our full suite of reports (Individual, Group, and Comparative) are available and can be downloaded instantly.
Our support doesn’t end with the handover of your 360 degree feedback software. We’re always here to help, whether you face a technical issue or need a reminder about how things work. You get:
We don’t charge for system design, customisation or continuous improvements, you simply pay a 12 month licence fee that allows an agreed number of reports to be produced over that period.
| Number of reports required per annum |
Total cost (ex VAT) |
Notes |
|---|---|---|
| Up to 50 | £2,750 | i.e. £55 per report |
| 51 - 75 | £3,200 | i.e. £43 per report |
| 76 - 100 | £4,000 | i.e. £40 per report |
| 101 - 150 | £5,500 | i.e. £37 per report |
| 151 - 200 | £7,000 | i.e. £35 per report |
| 201 - 250 | £7,500 | i.e. £30 per report |
| 251 - 300 | £9,000 | i.e. £18 per report |
| 501 - 1000 | £10,500 | i.e. £10 per report |
| Unlimited | £12,500 |
Six compelling reasons to choose Lumus360 as your partner for 360 degree feedback. From expert support and customisable questionnaires to flexible implementation options and proven client success, this video shows how Lumus360 makes feedback impactful.
AIG, a global leader in insurance and financial services with operations in more than 80 countries, needed a flexible 360 degree feedback system that could be managed internally, used across the globe, customised to local needs while maintaining a global core, compatible with multiple languages, and supported by a 99% automated workflow!
AIG, a global leader in insurance and financial services with operations in more than 80 countries, needed a flexible 360 degree feedback system that could be managed internally, used across the globe, customised to local needs while maintaining a global core, compatible with multiple languages, and supported by a 99% automated workflow!
AIG, a global leader in insurance and financial services with operations in more than 80 countries, needed a flexible 360 degree feedback system that could be managed internally, used across the globe, customised to local needs while maintaining a global core, compatible with multiple languages, and supported by a 99% automated workflow!
AIG required a high-volume multilingual 360 degree feedback software solution that would allow each region to independently run its own tailored 360 surveys.
They needed a platform capable of:
All of this had to be achieved without relying on external vendors for every rollout and at a fixed price.
Lumus360 partnered closely with AIG to design a self-managed 360 degree feedback system capable of supporting a highly complex global operation while remaining simple and intuitive for local teams to use.
Rather than providing a generic platform we worked with AIG to shape a solution that could flex to different regions, languages and questionnaire needs while maintaining consistency, security and brand integrity worldwide.
Key elements of the solution included:
The result was a system that delivered global sophistication with local simplicity.
The enhanced 360 degree feedback system provided AIG with the following benefits:
This was a scalable 360 degree feedback software system to support global, multilingual rollout and improve efficiency, consistency and autonomy across more than 80 countries and all at a fixed good value cost.
Need more information or a fully-costed proposal?
